Case Study

Case Study

Case Study

Aug 22, 2025

Case study: TechLabs cut reporting time from 3 days to 3 minutes

The bottleneck that slowed everything

Before we made changes, reporting at TechLabs took three days every week. Data lived across Slack threads, Notion pages, and Drive folders, so analysts spent most of the time finding, copying, and reformatting instead of learning anything new. By the time a report reached stakeholders, something had already changed. The problem wasn’t talent—it was a process built around manual chasing and stitched-together spreadsheets.

The setup we walked into

One growth team, a small data crew, and a lot of scattered context. Signups were logged in Sheets, product events flowed to a warehouse later, and “insights” lived in long Notion posts that nobody could search well. Weekly updates were copied into Slack by hand. Everyone agreed the loop was too slow, but nobody wanted to add yet another tool or dashboard to maintain.

The plan with NeurFlo

We aimed for a simple loop: connect the tools they already used, automate the busywork, and answer questions in plain language. That meant a few connectors (Slack, Notion, Drive), one good workflow, and Copilot to pull answers together. We set a tight success metric: the same weekly report produced in minutes, not days, with sources cited so people could trust the numbers.

The workflow that changed the week

Trigger: every Friday at 09:00. Step 1: collect metrics—active users, queries, success rate, runtime—from Analytics. Step 2: compile “top sources” and anomalies with short explanations. Step 3: ask Copilot to draft a summary paragraph with links to the underlying Notion pages and Drive files. Final step: post the digest to #ops and save a Markdown copy in Drive. The entire run takes a few seconds, and retries catch transient API hiccups.

The Copilot questions teams actually ask

Instead of trawling dashboards, the PMs ask: “What changed in KPIs this week?”, “Which workflows caused most failures?”, “Any anomalies in signups by source?”, and “Draft the weekly update.” Copilot responds with a compact answer, cites relevant sources, and links the exact runs and docs. When someone needs detail, a click opens the log or document—it’s all traceable.

From three days to three minutes

Once the workflow shipped, the weekly report posted itself at 09:05. The team stopped copying screenshots and started discussing actions. Over the first month, they logged three quick wins: a flaky enrichment step fixed in one morning, a slow external API cached to cut run time by 40%, and a clearer prompt that pushed success rate back above 96%. The time “saved” wasn’t the headline; the attention shift was—the conversation moved from collecting data to deciding what to do.

ROI snapshot

Analysts reclaimed ~12–15 hours a week. PMs got answers on Monday instead of Wednesday. Leaders saw a consistent format that made comparison easy. Most importantly, quality went up: fewer stale numbers, fewer one-off interpretations, and clear owners for follow-ups. For a lean team, that’s the difference between being busy and making progress.

What we learned (so you can copy it)

Start with one report that everyone cares about. Keep the workflow short, with clear branches and alerts. Make Copilot cite its sources so trust is built in. Save the output where people already look (Slack and Drive). Then iterate: tighten prompts, add a metric, add a cohort, and stop when added complexity no longer pays for itself.

What’s next at TechLabs

Two expansions are already in flight: a mid‑week anomaly ping for signups and a monthly retention snapshot posted to leadership. The foundation is the same—connect, automate, ask—and the rule still holds: if it takes longer to maintain than to read, it’s too big. Three minutes is the new normal, and nobody wants to go back.

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